8 Frequently Asked Questions About Your Infotainment System

Posted by Dan Novit

Jun 27, 2018 5:54:45 PM

There's nothing nearly as refreshing as cruising down a long stretch of country road on your Road Glide®- or any HarleyDavidson® touring bike- while blaring your favorite tunes and breathing in the scenic landscape. While the wind-splitting adrenaline and natural wonder alone can be enough to satisfyyour craving for freedom, Harley-Davidson leaves riders no room for hunger with the factory-standard Infotainment System on select touring models.

Harley Davidson InfotainmentIn typical H-D® fashion, the Boom!™ Box Infotainment System was designed to enhance the riding experience by bringing together modern bluetooth capabilities and a sophisticated navigation system into one convenient package. But with so much to offer, riders can sometimes be overwhelmed with the vast assortment of features and options.

When you purchase a Harley-Davidson touring bike, you’re making an exciting investment, and the last thing we- here at Southside Harley-Davidson- would want is for you to miss out on some of the Infotainment system’s most beneficial features hidden right under your nose. That’s why we’re going to take some time to address some of your most frequently asked questions about the system in the following how-to guide.

First, keep in mind that there are two Boom! Box Infotainment models available. You’ll notice that the 6.5 model comes equipped with navigation, which we will be discussing below. The 4.3 model isn’t equipped with navigation, but we’ll also be digging in to some of the coolest bluetooth features of the Infotainment System, which will apply to both models.

1. How do I enter an address into my navigation system?

We’ve received quite a few questions regarding this particular topic here at ISSHD. That’s because entering the address of your destination is a bit different on the Infotainment System. Many GPS systems are designed for users to key the desired address in the format of street number > street > city > state. But the Infotainment navigation system was designed for address entry in the reverse format, state > city > street > street number.

You may be wondering why the system was designed this way. Well, the Infotainment navigation system will auto-populate your state first, recognizing your current GPS location. This makes it easier for the system to auto-populate your most probable intended destination.

2. How do I find nearby points of interest?

If you’re on the road and you’re ready to fill up your tank
(or your stomach), Infotainment makes it easy for you to find nearby locations by choosing from more than 65 point of interest categories. You simply select
POI from the main navigation menu, and then select category. You can even select Spell Name to manually enter a POI category, such as “gas,” “food,” or “hotel.”

If your system is already navigating to a specific destination, you can search a POI around that area, or you can select Near Your Location from the POI menu to find what you’re looking for nearby or along your current route.

Another cool POI feature is the Dealerships category, which is easily accessible on the main navigation menu. This tool utilizes your current GPS location to populate a list of Harley-Davidson dealerships nearest to you with just one touch. Let’s see your Garmin do that.

The POI menu is full of handy little features to help you find and navigate to any place you’d like to go. Don’t be afraid to take some time to play around and get acquainted with the system.

3. Is there a cost to use the Infotainment navigation features?

No- there is absolutely no charge for using your Boom! Box navigation system. However, maps are updated annually and these updates are available for an additional charge. We recommend purchasing updates so your map data is up to date (there’s nothing worse than navigating to a nearby pub only to find out that they shut down a year prior). Talk to one of our Harley-Davidson Service Advisors for more information.                                          

4. How do I pair my Bluetooth compatible phone?

First, you’ll want to make sure that the Bluetooth option on your phone is turned on and that it is “discoverable.” Then, you’ll need to get to the Add New Device screen on your Infotainment system. You can get to this screen a few different ways, but the quickest will be to start from your home screen and select Com > Phone > List Paired Device > Add New Device.

At this point, the system will search for and populate a list of devices to connect with. Simply select the device you’d like to pair, and follow the prompts on the screen. Now, the system will likely ask you to confirm that both your phone and Infotainment system both display a matching PIN code.

Once you confirm this, you’ll be prompted to enter an emergency contact (you can opt out, if you wish), and- vaula!- you’re paired up and ready to go.

5. How do I stream music from my device through the Infotainment system?

Of course, you need some tunes to rock while you roll. Once you’ve paired your device, as described in the previous step, simply select Media from the home screen and select your device from the list. Now, just launch the app you wish to stream from your phone (Pandora, Spotify, etc.) and your music will stream through your Boom! Box audio system.

6. Why can’t I hear the music I’m streaming through my Infotainment system?

If you’ve followed each step properly, but you can’t hear your music through your Infotainment system, make sure the volume on your device is turned up to the loudest level. If not, music may not stream properly through your system.

7. Why can’t the person on the other end of my call hear me speaking to them?

In order to make and receive phone calls properly through your Infotainment system, you’ll need a compatible headset. Without one, you’ll be able to hear your contact through your Infotainment system, but they won’t be able to hear you. For the best quality and seamless compatibility, we recommend the Boom! Audio 20S Evo Bluetooth® Helmet Headset. Learn more about Bluetooth Headset Connectivity by watching the videos below, and don't forget to stop in or fill out the form below for more information regarding the best options for you!


Request Information About  Infotainment Compatible Headsets


8. Can my passenger also pair their Bluetooth device to the infotainment system?

Yes! Not only can you pair both the rider and passenger devices, but you can also designate each of the devices intended purpose through your Infotainment display. In other words, one device can be streaming music while the other can be used for phone calls.

Setting this up is as simple as pairing the second device (as described earlier). You can then assign the purpose for each of the devices on the List Paired Devices screen. On each of the paired devices, an icon will display whether that device is assigned to music or phone.

So, there you have it. If your specific question wasn’t addressed, we would love to hear from you and get you the answer you’re looking for!

Contact Us        

Topics: GPS, Audio & Communication, harley davidson, Navigation, Bluetooth

Freedom 101: Anatomy Of The 2018 Softail Family

Posted by Dan Novit

Jun 7, 2018 9:51:12 AM


Well folks, we’re pretty much sitting smack-dab in the middle of 2018 and, by now, hopefully you've had the chance to experience the reinvented Harley-Davidson's Softail® lineup. As you may have noticed, the most recent generation of Softails bring a wealth of visual and performance changes that simply can't be ignored. So it's only natural that you may have some questions regarding the recent changes, or perhaps you're wondering why the Dyna® family was left out of the 2018 new model year launch.



We'll take some time in this post to ease those concerns and address some of those lingering quandaries regarding the redesigned 2018 H-D® Softails.

Now some of you may be protestors of change, but if there’s one thing to know about Harley-Davidson®, it’s that change isn’t a process of throwing out the old, rather optimizing the classics to modernize- yet preserve and respect- their legendary roots.

With that being said, if you’ve taken a gander at the 2018 lineup, you may be under the impression that the infamous H-D Dyna family simply didn’t make the cut this year- but the truth is quite the contrary. When you step back and take a look at the new Softails, you’ll realize that the flesh and bones of the beloved Dyna are still very much alive within the Softail family.

What Happened To Dyna?

Die-Hard Dyna lovers can find solace in the completely reimagined Street Bob®, Fat Bob®, and Low rider®, with everything you love about these fan-favorites, sitting even prettier within a brand-spankin’ new body, optimized for style and performance. 


                       2015 Dyna Fat Bob                                                     2018 Fat Bob


You’ll notice that these classics share the same, improved frame design as other members of the Softail family; the Fat Boy®, HeritageBreakout®, Deluxe, and Softail Slim® are now the brothers and sisters of the former Dyna kids- without the sibling rivalry. But let’s not forget the mid-model birth of the newest addition to the Softail family: the Sport Glide®, which comes equipped with detachable, locking saddlebags and a mini-fairing.                       








                          2018 Sport Glide

But enough about change- let’s talk about what this new Softail lineup has in common.

What's New About The 2018 Softail?

We’re talking a re-engineered frame, improved suspension, and newer light-weight components that shave more than 30 pounds of meat off the bones. In essence, each new Softail- including the redeveloped Dynas- have been revamped for better
handling, lighter weight, and improved rider/passenger comfort.                                                                                                                                Redesigned Softail Frame

                                             How The Milwaukee-Eight® Completes The Package                                                                                                        

In 2017, Harley-Davidson redefined riders’ freedom experience with the introduction of the all-new Milwaukee-Eight® engine, the 9th- and most breathtaking- addition to the H-D V-Twin family. While the Milwaukee-Eight’s debut entrance was exclusive to the touring line, many Harley-lovers quickly realized that it’s massive power couldn’t possibly be restricted to a single Harley® family.

So it came with little surprise (though much excitement) when the reintroduction of the new-and-improved Softail family revealed it’s most prominent feature, nestled comfortably within it’s newly designed frame: the roaring presence and unmatched glory of the Milwaukee-Eight 107 & 114 engines.

If you’ve already taken a new Softail for a spin, the experience speaks confidently for itself, especially when paired with the immense torque of the M-8. But, for those who haven’t swung-a-leg over one of these for a test-ride yet, we’ll do our very best to describe the Milwaukee-Eight experience with words. 

milwaukee8-107                                                                     Milwaukee-Eight 107

She’s got power - The M-8 comes equipped with 4-valve heads, a higher compression ratio, and even larger displacement. That’s more torque behind your throttle-roll, and the adrenalin to match.

She’ll give you good vibes -  With a dual internally counter-balanced system, 75% of your primary vibrations are cancelled out while at idle, and both rider and passenger will experience a more refined feel and increased comfort. This comes with no sacrifice to the iconic- and satisfyingly intimidating- V-Twin design.

She’s still loud- and even more proud - While the Milwaukee-Eight makes no apology for it’s thunderous roar, the less-desirable mechanical thuds and powertrain noise have been eliminated, thanks to lighter valves, optimized cover designs and driveline improvements. It meets global noise and emissions standards, yet retains it’s classic and boisterously authentic Harley tone.

She’ll keep you cool - With the rider in mind, Harley has improved thermal comfort by reducing heat absorption, increasing heat rejection and redesigning the exhaust system, which directs hot airflow away from the passenger.


The Harley-Davidson Milwaukee-Eight engine not only pays homage to it’s ancestors through a well-preserved historical design, but implies a modern, mechanical dominance through innovations in comfort and efficiency. Harley-Davidson continues to hold a dominant position in the motorcycle community, and the M-8’s presence in the market certainly makes a bold statement.

So who knows what changes we’ll see this coming August with the release of the 2019 models? The most important thing to remember- for the moment, anyway- is that everything you've ever loved about the Softails continue to live and breathe, reincarnated as a powerful new breed amidst the rumbling H-D family. But don’t take our word for it- there’s no reason you should wait to experience the full-potential of a new Harley-Davidson Softail and it’s most sophisticated V-Twin yet. The only way to feel the difference is to head on over to ISSHD for a test ride. Freedom awaits.

Schedule a   Test Ride Today 

Topics: Service & Maintenance, New Bike, Test Riding, Softail, Dyna

25 Years Of Miracles: Motorcycles Rally For Riley Kids

Posted by Dan Novit

May 30, 2018 3:02:35 PM

MiracleRide_25th_FullColorOf every special event held annually in the Indianapolis area, few can match the passion, heart, and adrenaline-pumping roar behind the Miracle Ride For Riley Hospital. This year, the Miracle Ride Foundation is taking another victory lap around the Indianapolis Motor Speedway and, with it, celebrating more than $6.2 Million raised to benefit Riley Kids over the past 25 years.

If you’re not yet familiar with the Miracle Ride, it’s a truly exhilarating spectacle for all who observe and participate- but the true purpose of their mission can often be missed beneath the boisterous herd of rumbling motorists. The goal is quite simple: generate financial support for Riley Hospital For Children, and assist in funding treatment efforts for children in dire need of medical care.

In essence, the event- which happens to be one of the largest and longest running motorcycle charity events in the nation- is a gathering of motorcycle enthusiasts, passionate about the cause and proud to roll on their throttle for children in need. While the concept itself may sound simple, the event and all that it entails is a monstrous undertaking, but one that is undoubtedly worth the blood, sweat and tears poured into it. That’s because, for many of the more than 250 volunteers who work behind-the-scenes year-round to coordinate this (literally) life-changing event, there’s a genuine, personal connection to the cause, which fuels their drive to pull off- what they would consider to be- yet another miracle for the children of Indiana.

For any family with a child who has received treatment at Riley Hospital, it’s a comfort to learn that there’s a large community of supporters who back the quality care that our children receive. I consider my own family to be one of many who have been blessed by the loving touch of Riley Hospital For Children- but until recently, I was clueless to the reality that a group of motorcycle enthusiasts, who literally rally by the thousands, were funding the treatment efforts for my own medically complex child.

I recently began working for Indianapolis Southside Harley-Davidson, and learned soon after that this particular H-D family has strong ties to the Miracle Ride Foundation and their history. For me, this was just one more reason- among many others- that I knew I was working at the right Harley dealership! 

In 2014, my wife and I adopted our 7 year-old son, Elijah, from one of the most notoriously abusive and neglectful orphanages in the world, located in Northern Bulgaria. We knew going into the adoption that he would have medical challenges; we were aware that he had Cerebral Palsy, but that was the extent of the knowledge we had, based on his brief medical records.

EliOver time, Elijah was diagnosed with several additional life-altering conditions, including failure to thrive, epilepsy, reactive attachment disorder- just to name a few. At the time, we lived just outside of Madison, Wisconsin, and were scrambling frantically to keep up with his daily medical appointments, with various specialists scattered all over the county.

In 2017, we made the decision to relocate our family to Indianapolis, where Riley Hospital For Children quickly became our one-stop shop for all of our son’s medical needs. Much like my family realized after our move to Indianapolis, The Miracle Ride Foundation recognizes that- for Riley Hospital specifically- raising funds to treat terminally ill and critically injured children is an especially meaningful cause for a number of reasons.

Riley Hospital isn’t just a statistic amongst the more than 150 Indiana hospitals to choose from- they’re (quite literally) the beating heart of hope and healing for nearly 300,000 families each year, with one of the top five newborn intensive care units in the nation, doctors in the top one percent of their unique specialties nationwide, and Indiana’s only Pediatric Research facility. So it’s no wonder why the Miracle Ride Foundation is so revved up to support Riley Hospital in their efforts.

The ride this year begins at Allison Transmissions, where the event kicks off with an enthusiastic ceremony and a performance by the Indianapolis Metropolitan Police Motorcycle Drill Team, as well as other local entertainers. Once the several-thousand motorcycles depart the starting point, they cruise down past Riley Hospital For Children, where the streets are lined with the Riley Kids and families to cheer on the riders and thank them for their support. Next, the hoard of motorists take a lap around the Indianapolis Motor Speedway, before ending their ride next-door to the 8 Seconds Saloon.


Since 1994, The Miracle Ride Foundation has been organizing various events to raise money for Riley Hospital, and has continually evolved into what they’ve become today: a thunderously passionate parade of motorcycles, refueling hope in the weary spirits of the children who line the streets outside Riley Hospital on ride day; the very children whose lives and families have been touched directly by the hearts of each rider passing by. To simply spectate the roaring parade is nothing short of breathtaking, but the opportunity to participate is truly miraculous.

This year, the Miracle Ride Foundation expects to rally more than 3,000 riders to the event, and aims to raise just over $350,000 for Riley Hospital For Children. To learn more about The Miracle Ride Foundation, their mission, and how you can get involved, visit their web page here.



Topics: Events, Rides